Terms and Conditions – Heston Fireworks
Please take the time to read these Terms and Conditions before using our website or purchasing from us. By accessing our site or placing an order, you agree to comply with and be bound by the terms outlined below.
1. Product Availability and Pricing
We make every effort to ensure that the products shown on our website are available and that all descriptions, prices, and details are accurate. However, we reserve the right to update, suspend, or remove products or services at any time without notice. We may also correct any pricing or product information errors that arise. All prices are subject to change without prior notice.
2. Payment and Delivery
Payments can be made securely online using major credit or debit cards. Orders will only be dispatched once full payment has been processed and confirmed. We aim to dispatch orders promptly, but delivery times may vary depending on availability and destination. Heston Fireworks cannot be held liable for delays or any damage caused during transit.
3. Returns and Refunds
We offer a 7-day return window for most products, subject to certain exclusions (e.g., sale items and gift cards). Returned items must be unused, in their original packaging, and in the same condition as received. Return shipping costs are the customer’s responsibility unless otherwise agreed. Refunds will be processed within 10 working days after we receive and inspect the returned goods, provided they meet our return requirements.
4. Safety Guidance and Disclaimers
Fireworks should always be handled with extreme care. We strongly advise following all safety instructions provided with our products. Heston Fireworks accepts no responsibility for any injury, damage, or loss resulting from the use or misuse of our products.
5. Intellectual Property
All materials featured on our website, including text, images, designs, logos, and software, are the property of Heston Fireworks and are protected by copyright and other intellectual property laws. No content may be copied, altered, distributed, or reproduced without our prior written approval.
6. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be resolved under the jurisdiction of the courts of England and Wales or through arbitration in line with the rules of the Chartered Institute of Arbitrators.
7. Updates to These Terms
We may revise these Terms and Conditions at any time without prior notice. Continued use of our website or purchase of our products will be taken as acceptance of the latest version of these terms.
8. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at info@hestonfireworks.co.uk.